FAQs
The use of radio waves to capture and read the information stored on a tag attached to an object is Radio-Frequency Identification (RFID). All our wallets block RFID with two aluminium inner plates. All your money is in safe hands.
Yes the money clip can be removed on the ‘Noosa’ only. You can easily remove the money clip if not needed and attach it back whenever required. The ‘Bondi’ does not have this feature inbuilt.
We provide occasional discounts as coupon codes. You can avail offers during checkout. Please visit our website and feel free to contact us for more information to find out when our next Promotion is running.
We do offer this service and will gladly support where orders are over 50 units.
Vault wallets can hold approximately 12 cards.
The wallets are very lightweight weighing only around 50g per wallet.
Kindly contact us with your reason for the return of the product by writing to us at https://vaultdesign.ae/pages/contact-us. We will get back to you with further details on how to send back to our facilities.
The wallet will be sealed and packed and you can expect the package tidily packed in an aluminium case wrapped up with bubble-wrap.
Once your returns are approved and the product(s) reach us, we verify the condition. Once that is done, a refund will be initiated to your original payment mode or nominated bank account.
We offer FREE shipping on all Vault products across the UAE. Moreover, international shipping is chargeable since shipment rates outside the UAE are typically too steep for us.
Yes, just let us know your exact requirements and we will let you know what best could be done. In some cases, the incurred shipping of express shipping has to be paid by the customer.
Normally it doesn’t take more than 2-3 business days for domestic shipping and 5-10 business days (based on your location) for Worldwide Shipping for standard shipping.
We ship worldwide. For quotations about shipment and applicable charges feel free to contact us anytime and we will be happy to help you!
Just contact us and we will gladly guide you through the options available.
All vault wallets come with a lifetime manufacturers warranty.
